Pie Charts intermittently break showing "No Data" with no actual changes to data source

Pie charts intermittently break showing “No Data”. This is happening across dashboards, and different data sources.

If I add a new pie chart with the same dimensions and data source as the one displaying “No Data” it will work fine. However, the new pie chart will randomly break a day or two later.

The chart will also display the words “No data” on top of the pie chart soon before it breaks.

I’ve discovered a similar issue that I think may be related.

For me, this happened when I added a pie chart that had chart-level filters to a page with page-level filters.

At first, it displays correctly. When I change the page-level filter to a configuration that would omit all data to the pie chart, “No data” appears, which is as expected.

However, when I change the filter back to a configuration that has data, the data appears in the pie chart, but “No data” remains displayed as an overlay. It seems like once “No data” appears in this way, it will not go away until you do something to fully re-render the pie chart (like change the chart type to something else and then change it back to pie).

I’m not sure if this is exactly the same as your issue, but I wanted to share in case it could provide some insight. I’d also like to hear if anyone else knows of any possible workarounds.

This is very similar to my issue, except eventually the chart will only show “No Data” and also has to be fully re-rendered to work again. I haven’t found a workaround yet unfortuantely

Thank you for sharing!!

I am having the exact same issue. Have you had any luck with this problem?

Any updates here? This is still happening.

Hi we had this issue at Unifi with the pie charts. we encountered this when we has apie chart filter on a page with page filters . Our solution was to remove the filter and use a custom field instaed or filter out in the query.

Any updates here? I can’t use the suggested solution I don’t think, unless there’s more clarity on how I could do it with GA as a data source and already using blended data.

Any updates on this issue?
Can team look into this? After page change the banner disappears. But that’s not a good solution for this problem.

Hi, Experiencing same issue, will it solve earlier if possible.

Any updated on this issue?

This happened when I added a pie chart that had chart-level filters to a page with page-level filters.

At first, it displays correctly. When I change the page-level filter to a configuration that would omit all data to the pie chart, “No data” appears, which is as expected.

However, when I change the filter back to a configuration that has data, the data appears in the pie chart, but “No data” remains displayed as an overlay. It seems like once “No data” appears in this way, it will not go away until you do something to fully re-render the pie chart (like change the chart type to something else and then change it back to pie).

Is there any update on the pie chart issue?

Any update on this? This seems big blocker for Pie Chart.

@Beth_G_goD , @Nigel_Paul Please vote here, as ticket is picked to solve the issue.

@Sumegha_Sharma , @Andrew_Mccall

Thanks for making the issue in the bug tracker. It won’t let me add a comment there, but I wanted to add that it is not ‘random’ for me like it says in the ticket. For me, the problem is that ‘no data’ appears when a date range is selected where there truly is no data (as expected), but then when the date range is changed and there IS data, the words ‘no data’ remain, overlaid onto the pie chart. Refreshing the chart only works to remove ‘no data’ words if the default date range results in data, otherwise if the default has no data, then any subsequent adjustments e.g. date range, that result in data, still the ‘no data’ words persist.