Need Individual storage options added immediately

I’m a Google Workspace reseller. With the recent switch to Workspace, all options for users to upgrade their own storage have been removed. This is a huge problem because any customers that have any users that are over the Google Starter 30GB limit have to upgrade all their users to Google Business Edition in order to get more storage. This effectively doubles the cost of Google Workspace for the entire company immediately. I can tell you for my customer base, that will not be acceptable and Google will very quickly have a mass exodus from Workspace to MS 365, which provides 50GB of email plus 1 TB of OneDrive storage and Microsoft offer individual storage upgrades, all for roughly the same price as Starter Edition.

Please add back the ability to purchase individual storage upgrades for Starter Edition users ASAP.

Thanks

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Hi

Normally you are not obliged to migrate all domain. If you can’t do that in the admin console, open a ticket to support to upgrade only one account.

Stéphane

Buen día Sr. Stephane,

No se trata de migrar uno o varios dominios solamente, se trata de que cada dominio puede tener muchas cuentas (usuarios) que son los que en realidad tienen costo. Lo que no se quiere es tener que migrar, se trata de adquirir un servicio que se necesite y sea asequible (económicamente hablando).

Orlando

how do I open a ticket to raise one email