Need assistance

Google Cloud Build with AI AI APIs
1

Hi Mates,

Request for Assistance:

I’m excited to explore VEO Vertax AI and have started a trial version to test its features before purchasing. However, I’m encountering trouble generating a simple video using the trial version of VEO Vertax AI. Could you please help me understand the issue and whether it’s related to the trial version?

Specifically, I’d like to know:

  1. Is this a limitation of the trial version?

  2. Will I face the same issue if I purchase the application?

Your guidance would be greatly appreciated. Thank you!

Error Details:

Fetch responses failed.

The prompt could not be submitted. This prompt contains sensitive words that

violate Google’s Responsible Al practices. Try rephrasing your prompt, or

contact your Google representative to request allowlisting. Support codes:

58061214

2

Hi LetsPlay,

Welcome to the Google Cloud Community!

The error message “The prompt could not be submitted. This prompt contains sensitive words that violate Google’s Responsible AI practices. Try rephrasing your prompt, or contact your Google representative to request allowlisting. Support codes: 58061214” suggests that the issue lies with the content of your prompt, not with Vertex AI itself or with the trial version specifically.

Google’s Responsible AI policies are designed to prevent the generation of inappropriate, harmful, or biased content. This means that Vertex AI, like other generative AI products, has filters in place to detect and block certain types of prompts and outputs.

Answering Your Questions:

  1. Is this a limitation of the trial version?
  • The Responsible AI policies are the same for all versions of Vertex AI, including the trial. It’s very unlikely that a paid version would ignore these content filters. Usually, trial versions only limit how much you can use or which features you can access, not the safety checks.
  1. Will I face the same issue if I purchase the application?
  • Yes, you will very likely face the same issue in a paid version if your prompts violate Google’s Responsible AI practices. The content filters are designed to be a fundamental part of the service.

Additionally, to help resolve your issue, try avoiding words or phrases that might be considered sensitive or flagged. Even minor changes to the wording can sometimes help bypass the filter. If you believe your prompt complies with the guidelines but is still being blocked, you may need to contact Google Cloud Support to request allowlisting.

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