Make a Required Parameter for "sys.date" Accept "any no response" and proceed with the next paramete

Google Cloud Build with AI Conversational Agents (Dialogflow CX)
1

Hi Team, I have got in an situation that Im not sure how to solve.

The Agent starts asking

1- “Could you please provide your purchaseDate?” - > Which we are expecting any date so we can format to {dateObject}, I need to put this parameter as required, so the agent will ask it. If I remove the required checkbox this wont happen. right?

2 - As this is not a required parameter, and people wont remember purchaseDate all the time, I want the users be able to put (No, I dont understand, I dont have it) -anything besides date.

3 - I can’t put any in the parameter, if I do that I wont be able to format dates like (yesterday) to the {dateObject} that dialogflow manages.

So my question is,

How can I make the bot to be able to fulfill the parameter not only 1 for the entity Date, but also be able to fill that parameter with any information (sys.any or another entity).

Im able to do it in Df-Essentials with custom entities, but as Custom entities dont exists here.

What Can I do?

2

Hi @Mizar ,

Welcome to Google Cloud Community!

The solution involved keeping the parameter as required to ensure the prompt, but using follow-up intents and contexts to manage situations where the user provides an invalid date or indicates they don’t have the information. This allows for a flexible user experience while maintaining the structure of a required parameter. The core idea was to move the complex logic from the parameter definition to the intent flow and fulfillment webhook.

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1 Like
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hey @NorieRam if this were DF-Essentials thats true. But unfortunately im working with Df-CX that cant be managed the same way. Would you know how can I do it in Df-cx?