looker studio Could not connect to server. If the problem persists, try again in a few minutes.

Data Studio Data Studio Q&A
1

I am trying to access to my looker studio but I get this error:

Could not connect to server. If the problem persists, try again in a few minutes.

2

I am currently having this issue as well today. I could only use Looker 30 days trial but not Looker Studio. My account is under an education program with $50 credits to spend if that can help add in more information as to why this issue persists.

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3

We have encountered the same problem very recently. Do you have any update? Please help.

4

I am having the same issue. Anyone figure out how to fix this?

5

Having the same issue, trying to setup looker studio pro. Any fixes?

6

Same issue here. There is no way to buy a license por Looker studio proā€¦Every time i try it says Server error.

7

Still canā€™t buy Looker Studio Proā€¦ Server issues. anyone have an update? Is this service still being updated and maintained?

8

Same issue here. Why will they not take my money??

9

Hi everyone, unfortunately I can confirm that Iā€™m still getting the ā€˜Could not connect to serverā€™ error and, like other users, I am unable to subscribe to Looker Studio Pro. I have tried all the possible solutions (connection, browser, cache, etc.) without success, and I have verified that there are no issues with my billing. Also, the ā€˜developer optionsā€™ are not relevant. Is there any update from Google on the resolution of this issue? This error is preventing me, as well as other users, from accessing the service and, in my case, from subscribing to a plan. Thank you.

10

Help please? Can someone from Google tell me how to solve it?

11

Never in my life have I had such an issue getting someone to sell me a service. Their solution is to tell me to open a support case, and then I donā€™t have permissions for that either - even though I am the Owner of the cloud project, with all appropriate permissions. The "

Server failed

Could not connect to server. If the problem persists, try again in a few minutes"

error does not change in a few minutes - or EVER.

Google, FIX THIS - I would like to upgrade to Looker Studio Pro. Being able to use Gemini with BigQuery is something I am willing to pay for, but if your stupid system never works when I hit ā€œBUYā€ then I will be finding another solution using your competitors.

12

Iā€™m having the same problem.

I am completely blocked from using Looker Studio. When I try to access looker-studio.google.com, I receive a ā€˜Server failureā€™ error and I am redirected to a page informing me that my ā€˜30-day trialā€™ of Looker Studio Pro has expired.

The critical point is that this error even happens on a BRAND NEW GOOGLE ACCOUNT and in a BRAND NEW PROJECT, where there has never been any Pro subscription.

We have already performed exhaustive diagnostics:

  1. The error persists across different browsers and in incognito mode.

  2. The error persists on different internet networks (Wi-Fi and 4G/5G).

  3. Within the BigQuery service, inside the same projects, I can create tables and query data normally. The problem seems to be isolated to the Looker Studio service.

  4. Direct links to console features, such as creating a ā€˜Connectionā€™ in BigQuery, also fail with a ā€˜URL not foundā€™ error.

The conclusion is that there is a bug or a platform provisioning issue that is incorrectly associating my environment with an expired Pro license, blocking me the free service.

Has anyone gotten a response from Google?