Hi,
I created an email template but was getting a bunch of errors when pasting the html into a send email action in the email body field. errors along the lines of “The ‘meta’ start tag on line 1 position 14 does not match the end tag of ‘head’. Line 1, position 7495”
I then saw a few posts saying its best to create a template in google docs, export it as html and use that. So I recreated my email template from scratch in good docs, exported it, to then find basically the same error.
Any suggestions would be great, really unsure where to go from here. Thank you!
Edit: I removed the html from the body field, and selected the google docs file in the email body template field. This half works but introduces new issues. It loads fairly correctly, however the link to the note in the app doesn’t work and i’m unable to work out how to fix it.
This is the link I put in the google doc:
Login - AppSheet <<[Note ID]>>
When I receive the email this is the link it has (note the end of the url << >> changed to %3C%3C %3E%3E :
I then changed the url in the google doc to be - using << and >>
Login - AppSheet<<[Note%20ID]>>
Second Edit:
I have half got the link working in the google doc, I think there something not playing nice between hyperlinks in the google doc and Appsheet, so I removed the hyperlink and made it plain text, using the hyperlink() function in Appsheet to build the hyperlink. This does make the hyperlink work, however it removes all formatting and makes it look ugly. It underlines it and makes it blue or purple if visited. as its an email template that I want to have it looking nice, I want it to not be underlined and be orange in colour. So I still want to get the hyperlink working through google docs, or more so I want to get html templates working as that will also fix my issue and have hyperlinks working with proper formatting.
<<HYPERLINK(CONCATENATE(“Login - AppSheet[Note ID]), “View In The ITC PM App”)>>
However this didn’t do anything. In all cases [Note ID] isn’t being replaced as it should be. I also don’t like how google hijacks the urls entered into google docs and runs it through their redirector first. This adds extra load time and looks unprofessional with redirects flashing on the page
This is the html code im trying to use: (removed when I posted this a second time as the first time got marked as spam, assuming it was the code?)
