Issue with Email Automation

AppSheet AppSheet Q&A
1

I am encountering an issue when executing an email task/automation. The following error message pops up:

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Account Type: AppSheet Enterprise Plus. Any insights or recommendations on how to resolve or bypass this restriction would be greatly appreciated.

2

Please refer to the information below and confirm whether this is an email sent from outside the domain.

1.Disabling out-of-domain automation emails for improved security

2.Sending out of domain email from automations not supported

3

Thanks @grd640, Welcome to the AppSheet Community!

Hello @alhazen,

I can certainly help! Please go ahead and create an Exemption request and I will take care from there.

4

Hi @Jose_Arteaga Thank you for your help. I have submitted the exemption request using the provided link. Please let me know if you need any additional information from me.

5

Thank you,

We have raised the request for this. I will keep you posted.

6

Could you please provide an estimated timeline for when this feature will be available? Thank you Jose.

7

@alhazen @Jose_Arteaga Has this been resolved?

8

Thanks for the follow up @Steve,

I will further explain but at the moment I have shared instructions to @alhazen on the solution.