We are excited to announce the new and improved AppSheet Help Center is now available at: support.google.com/appsheet
Topic-level redirection from the existing documentation site will provide seamless access to topics in the AppSheet Help Center. Note: Access to content at help.appsheet.com will be unavailable for approximately 30 minutes in order to implement topic-level redirection.
The new AppSheet Help Center retains all existing articles, and addresses many of the usability issues that have been raised with our current doc site, including:
More learning assistance such as videos, tutorials, and community tips that address common use cases
Improved search and navigation
Roadmap for using AppSheet to provide guidance on the overall app development process and what to do next
Filter the AppSheet function list
Content refresh to update or remove out-dated content and implement stylistic changes
Feedback on docs
More details are provided below.
More learning assistance
More robust get-started content, more links to relevant learning resources throughout, and better integration with the AppSheet Community provide you with assistance when and where you need it!
Filter the AppSheet function list to find the functions you need to build simple and complex expressions.
Content refresh
Content has been refreshed as noted below:
Implemented stylistic changes for consistency with other Google Help Centers
Processes and screenshots have been updated where appropriate
Content on retired features (including workflows and reports) has been removed
Feedback on docs
Provide feedback on the documentation by clicking Send feedback about our Help Center link in the bottom right corner of the AppSheet Help Center. You can provide general feedback or feedback specific to AppSheet.
I can appreciate your concern! With this move, we are hoping that you find the overall experience to be an improvement over the existing site. We are doing our best to minimize any disruption, including topic-level redirection to the new site and minimal reorganization of content.
Thanks for your comments Liz.
I know, it’s not your fault or anything, it’s just the “Google-fication” of AppSheet that bothers me.
Discourse => GCC
Intercom => Google Help Center
There are better tools for this and the people incharge should know that, but Google Policies are making the AppSheet experience worse, eventhough there is a lot of talented people trying their best, like yourself.
I greatly appreciate you communicating your concerns.
Just to reiterate from a doc perspective, we hope that the usability improvements (coming in May and beyond) will be a net positive and will stay engaged with the community to address any concerns the best that we can.
Your general product concerns have been escalated to the team.
We appreciate this input… and more importantly this community!
I actually like it much. I believe AppSheet documentation needed a long-due overhaul. When you told me several weeks ago that you were working on a new site for documentations that was good news, but I didn’t expect it to be that good
I especially like the Roadmap and the Filtering functionality. I believe these are in the right direction towards helping newcomers adopt AppSheet, which is not that evident with the current site. Well done!
Thanks for this input! I was wondering how those enhancements would be received! This is all just a first step – we were really trying to minimize the disruption with the initial move. Expect more incremental improvements after the initial launch. Feedback is definitely encouraged!
I’ll certainly withhold judgment until we see it, but since we’re sharing pre-reactions…
Really looking forward to “Filter the AppSheet function list”. I’m sure that will be handy to keep in an open browser tab.
Really appreciate that “Processes and screenshots have been updated where appropriate”. As an newish AppSheet user lacking any context of the product’s evolution, I’ve encountered many confusions in referencing the help documentation. I know from direct experience how challenging it is to keep help documentation evergreen while you rapidly innovate the product it supports, and laud the effort to undertake this.
FWIW, I do also share some of @SkrOYC 's concerns. I’ve always found Google help documentation not only wanting, but sterile. Current AppSheet help documentation also has many impactful gaps, oversights, and imprecisions, but at least always has a personable tone.
Thank you for this feedback! We did make an effort to update many of the screenshots. Will take another passthrough the content to specifically update any remaining images. We’ve maintained the videos that might have out-dated UI if the discussion is still useful.
If there are specific sections that are causing a lot of confusion, please provide links so the sections can be prioritized!
Thanks for this feedback! We didn’t migrate over this information from the existing help center. Though, we might consider adding back this type of information to our articles. We will look into your suggestion.
@lizlynch All links in AppSheet’s website still points to the old help center. Maybe you can just do a URL redirection directly to the new site, and add a link to the legacy site in the new one.
Hi @Joseph_Seddik ,
The redirection was still in progress. There are a few links that may need to be adjusted to ensure that they navigate to the correct article in the new Help Center, but all links should now redirect to the new Help Center! Let me know if you notice any issues and we’ll get them corrected as quickly as possible!
@lizlynch Thank you Liz. The few links I’ve seen seem to redirect correctly to the new site. However, behold the big security warning of the browser Seems the SSL certificates still need to synchronize or something.
The connection displays this error: SSL_ERROR_BAD_CERT_DOMAIN
Can we expect https://intercom.help/appsheet/en/ to keep working for some time? I really would like to keep using it, I got used to it while the Google Support/Help page haven’t match my liking
I can’t determine if this is the problem, but it seems that the redirect fails if it is a http link.
By the way, the first URL in this Post is a http link.
More learning assistance
Thanks for this input! I was wondering how those enhancements would be received! This is all just a first step – we were really trying to minimize the disruption with the initial move. Expect more incremental improvements after the initial launch. Feedback is definitely encouraged!
