| Starting today, you can license any user of your apps with AppSheet User Pass. Each User Pass grants unlimited access to an AppSheet app for the month and your users can consume as many User Pass licenses as they need. This gives you the flexibility to pay for the features that will make a difference for your users, whether they are internal or external to your organization, signed-in or unauthenticated. |
User Pass licenses are available to your app users as a pool, rather than assigned to individual users through the Google Admin console. Licenses are automatically consumed each time an eligible user accesses one of your AppSheet Enterprise Plus or AppSheet Core apps. Eligible users include those that do not already have an AppSheet license or have a license of a lower tier than the app owner, including internal, external, or unauthenticated users.
Users consume a license for each app they use - allowing you to license any of your app users at a discounted rate - regardless of the app owner’s license. User Pass will not independently grant these users the ability to build apps with Core or Enterprise features, but it is possible for an eligible user to consume more than one User Pass license if they access multiple unique apps in a month. For example:
The pool of User Pass licenses resets at the end of the calendar month and unused licenses do not rollover. You will only be charged for the user pass licenses that you have committed to purchase.
How do I get started?
AppSheet User Pass is available for purchase starting today through the Workspace and the Partner Sales Console. It is not available through the consumer billing channel on appsheet.com.
Admins: Visit the Help Center to learn more about User Pass. When you are ready to purchase, you can buy directly from Workspace or work with your preferred sales representative. User Pass licenses can be monitored in the AppSheet Admin Console via the Licenses page.
AppSheet User Pass is now the primary method to license external and unauthenticated users. We recently alerted customers that starting April 10, 2025, the AppSheet Enterprise Standard External User and AppSheet Enterprise Plus External User licenses will no longer be available for purchase. Customers with existing external user licenses will not see any interruption in service during this transition and will receive additional notice with next steps.
You’re essentially saying that external users cost the same (in terms of resources, or whatever these monthly license costs are based on) as someone on the starter license.
Someone going into the editor and making apps, even given that the apps don’t use Core features and limit themselves to only those inside the Starter plan, should cost more than someone that’s just USING an app.
A rethink of this pricing should be given STRONG consideration IMHO.
Really appreciate the feedback. I’ll mention a few things worth considering. First, the User Pass license can be used by any app user - internal, external or unauthenticated. That means that it’s possible to share an enterprise app with AppSheet Core users or unlicensed users, at a significant discount. Previously, it was necessary to upgrade every app user to AppSheet Enterprise Plus and there was no official option for unauthenticated users for Workspace customers, which made it really hard to scale proof-of-concept apps. This license provides flexibility for customers that do not want to pay the same price for their app creators and app users.
Second, the User Pass license is available for organizations that purchase their licenses through Workspace. Most of those customers already have AppSheet Core included in their Workspace license, with capabilities that exceed AppSheet Starter. These organizations also receive additional controls and monitoring capabilities through the Google and AppSheet Admin Consoles. We believe the combined value of these capabilities for app users matches the User Pass pricing.
Finally, if you have a significant number of app users, you can work with a Workspace seller or reseller to find an arrangement that matches your budget.
I notice that this feature may introduce more holes into breaking ToS if missused by the people that tries to save on costs using AppSheet.
It’s obviously not the right solution but seems like a good move anyways.
It’s also a strong reminder that AppSheet is not the right tool for all jobs @MultiTech
When a customer has scaled several apps to their users, it may make sense to purchase an AppSheet Core or AppSheet Enterprise Plus license. However, there are many customers that are at the beginning of their AppSheet journey and are unsure if they want to upgrade all of their internal users or create an internal Google account for their external users. Some customers have a single app solution they want to test before deepening their investment. AppSheet User Pass makes it easy to scale these solutions quickly at a lower cost. Once satisfied that AppSheet addresses their use case, they can decide to upgrade on their timeframe - not upfront. User Pass also does not require customers to assign these licenses to users - rather the license is automatically granted upon login.
I’ll add one other use case that might not be obvious - in a larger organization, where there might be apps that are infrequently used, but used by many users throughout the year, it can be cost effective to license a pool of users at a lower price point vs. licensing every user in your organization.
I know I’ve spoken to customers where they have apps that an employee might access annually or quarterly, and it can be a tough pill to swallow that every user that wants to access that app needs an assigned AppSheet Enterprise Plus license, even though they use the app only a handful of times in a year. This gives organizations the flexibility to blend different licensing models to support the different usage patterns and adoption strategies.
Completely agree that if you have a set of apps that the same group of users access on a regular basis, it might make sense to just purchase full licenses for those users.
If you already have AppSheet licenses for your secondary account, nothing changes. This is an alternate licensing option for very specific circumstances. I suspect if you have a team where everyone is frequent AppSheet users, traditional AppSheet licenses are the right call, for the reasons you describe.
@MultiTech I agree with a slightly lower price, I want to allow users onto the platform just as basic users with nothing more than doing their job and they are not workspace users most of the time…
As an example on only one app , I could bring 50 users onto the platform at let’s say at $3 each, Appsheet making $150.
But at $5 I am stuck with not one of potential 50 externals users being interested.
Now across different apps for me alone this adds up to alot of potential income for appsheet and myself of course. Imagine this across all users on appsheet that build apps trying to get external users as clients…
I see so much profit for Appsheet if this can be modelled correctly… Not only workspace orientated.
According to the AppSheet User Pass documentation, one of the eligible user types is “Unauthenticated users: Users that don’t sign in to the app.”
I’m confused about this concept because, as far as I understand, AppSheet requires authentication when sharing apps:
When we share an AppSheet app with users, we typically need to specify their email addresses
Users need to authenticate with their Google accounts (either free Gmail or paid Google Workspace) to access the shared app through OAuth2 or similar authentication methods
This authentication process seems mandatory for accessing shared AppSheet apps
Given this standard authentication flow, how is it possible to have “unauthenticated users” access AppSheet apps? Is there a special configuration or app type that allows for access without authentication?
I would appreciate any clarification on how the “unauthenticated users” feature works with AppSheet User Pass.
You can turn off the “Require sign in” option. This means that either you have a Public License (50$ / unlimited authenticated users) or anyone who access to the app with a singular device count as a unique user. So if there are more than 10 diferent accesses you are going to pay more than with the public license.
The are two problems I see here:
How is it possible to combine authenticated users with unauthenticated users?
The unauthenticated users will count as AppSheet counts today? We will have to pay 5$ for any access from a device?
You’ve pointed out the two methods for unauthenticated users to access apps:
Publisher Pro license
Turning off “Require sign in” when publishing an app
In my opinion, the second option poses significant security risks in most business scenarios. Additionally, as you highlighted, using more than 10 User Passes ($5 each) would cost more than a single Publisher Pro license ($50).
I’d like to add these concerns to the discussion about unauthenticated users with User Pass:
Security risks: Disabling authentication requirements exposes apps to anyone with the URL, which is unacceptable for most business applications containing sensitive data
Cost efficiency: For any scenario with more than 10 unauthenticated users, Publisher Pro would be more economical than User Pass
I hope the AppSheet team can provide more clarity on these issues.
We are on enterprise plus account. 90% of our users are not part of our organization because we build apps for small businesses and all apps are created inside or account. I can see our users are considered as “external”, it’s normal, it is different organizations, we simply pay and adjust the amount of license, we were told by the billing team to do that.
Our concern is that we always sold Appsheet to our customers and encourage them to build several apps in the same organization, to get better performance and user pricing will remain the same if you use 1 or 5 apps. but with that change, If understand correctly, all our “External” users will now be counted as “User pass”. is this the case? Or we will be able to say those are not User Pass, they use their apps everyday and wan’t to keep them into Enterprise plus license?
This is important for us and it makes a big change into our user licensing.
User pass can be great in some scenario and we might buy some pass for a new project we have but for my current customers, it is not good if all our external users will now be counted per unique apps.
I have one point I’d like to confirm and ask you to reconsider.
It concerns how AppSheet Core Edition works with Google Workspace when two separate organizations (let’s call them Organization A and Organization B) both have their own Google Workspace subscriptions that include AppSheet Core.
I previously contacted Japanese support and was told that if Organization A creates an AppSheet app, and Organization B wants to use it, users in Organization B would be treated as “External Users.” This means each user in Organization B would consume a user license (UserPass) to access the app.
Wouldn’t this significantly hinder the widespread adoption and use of AppSheet?
Many people around us use Google Workspace, but not many of them are actively using AppSheet apps. Also, while AppSheet is great “no-code platform”(Thank you VERY MUCH!), building and maintaining specialized applications still requires experience and technical skills.
If Organization A creates a useful app, and Organization B wants to use it, will Organization B still have to pay extra for user licenses, even though Organization B already has a Google Workspace subscription that includes AppSheet Core Edition? If this is the case, wouldn’t every organization be forced to develop and maintain their own apps in-house, defeating the purpose of sharing and collaboration?
If my understanding is incorrect, please let me know. Thanks!
Your understanding is correct, but let me provide some additional context. AppSheet Core was included in most paid Google Workspace subscriptions to make widespread adoption within organizations easier. As you can imagine, that entitlement to AppSheet Core does not extend to users outside of the organization that do not have a paid Workspace license. If you are sharing multiple apps with a user in another organization, we recommend that you create a Google account for them within your organization (this can be done with Cloud Identity Free at no additional cost). You can then assign them a license, either a Workspace license or the standalone AppSheet Core license. This is not only more economical than User Pass, but also ensures that the user is subject to your organization’s policies. If the goal is to share insights about how to build a useful app then, as long as your organization permits, you can make the app a public sample that the other organization can copy.
If you are sharing multiple apps with a user in another organization, we recommend that you create a Google account for them within your organization (this can be done with Cloud Identity Free at no additional cost). You can then assign them a license, either a Workspace license or the standalone AppSheet Core license.
Customers that need to “build several apps in the same organization”, can do that as long as their users have an AppSheet Core or AppSheet Enterprise Plus license. If you are building on behalf of another organization, we would recommend, for financial and security reasons, that you build the apps with an account controlled by their organization admin. This ensures that your activities can be monitored and managed securely.
Awesome!! That will be perfect for us. If I understand correctly, with Cloud Identity Free, I will be able to assign externeal users to these free users and I’ll be able to only need to pay the Appsheet Enterprise license for these users.
That’s great!!
I will also benefit of buying user pass for other kind of projects.
I can’t see where I can assign my external users to the newly created users.
I can see “Assign licenses” inside my Google Admin billing tab, I can select my new user but that users is not link to the external detected users inside Appsheet App usage
Why?