HTTP 504 Gateway Timeout in Edge Private Cloud 4.16.09

Google Cloud Apigee
1

Hi everyone,

I’ve tried changing all the timeout settings for both router and message processor which were outlined in the below community post, yet I still see an HTTP 504 Gateway timeout after ~57000ms when hitting my service. I expect the response to complete in roughly 120 seconds, hence the need to augment the timeout settings.

Community post:

https://community.apigee.com/articles/36324/apigee-private-cloud-performance-optimization.html

I changed the config values using the best practices, as described here:

http://docs.apigee.com/private-cloud/latest/how-configure-edge

My config files look like this:

[root@ilapg application]# pwd
/opt/apigee/customer/application

[root@ilapg application]# ls
message-processor.properties  router.properties

[root@ilapg application]# cat router.properties
conf_router_ServerContainer.io.timeout.millis=620000
conf_router_Client.pool.iotimeout=610000
conf_http_HTTPTransport.io.timeout.millis=600000

[root@ilapg application]# cat message-processor.properties
bin_setenv_min_mem=1024m
bin_setenv_max_mem=6144m
bin_setenv_max_permsize=1024m
conf_nodejs_connect.ranges.denied=
conf_http_HTTPTransport.io.timeout.millis=600000

When I restart the RMP, I do see the output saying that the above config values have been updated as expected. However, there is no effect on behavior.

What timeout setting am I missing here? I can’t seem to find anything written about this in the documentation either. Thanks in advance for your help!

Best,

Chris

1 Like
2

@Chris Covney,

In 4.16.09 the Nginx router has another property proxy_read_timeout that controls the IO timeout value. I suspect that this value is probably set to 57 seconds and hence you are seeing the Gateway timeout (504).

Please follow the steps outlined in the community post here to set the proxy_read_timeout to a higher value.

Retry the API calls and see if it works.

Thanks,

Amar

1 Like
3

@AMAR DEVEGOWDA

This worked! Thanks so much!

Best,

Chris