Help with Dashboard and Interactive Mode

AppSheet AppSheet Q&A
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1

Hi Guys,

Need help with dashboard and interactive mode not working like expected on one of the views. I have the following 4 tables with the following key columns:

Call Log (Llamadas a Llamar)
InterviewID
CustomerID

Customer (Detalle Clientes)
CustomerID

Interview (Detalles Entrevista)
Interview ID
Customer ID

Customer Comments (Voz del los Clientes)
Interview ID
Customer ID

When a Customer is selected in the Call Log View the Customer view and Interview view are filtered to that customer but the Customer Comments view does not. Attached images.

2X_3_3f450f860e85d7957ca76d4e321172854a8c10a5.png
2X_3_3f450f860e85d7957ca76d4e321172854a8c10a5.png1917×917 93.1 KB

Would like to display all of the customers comments “Voz de los clientes” when their name is selected in the “Llamada a Llamar” view.

2

Hi James - I think your Customer Comments view is a ‘Detail’ view, which would only display one comment at a time (and appears to not even be doing that). I would try replacing that view in your dashboard with a deck or card view of comments - I think that should display a full list of comments when a customer is selected.

1 Like
3

Peter:

Customer Comments view is a ‘Detail’ view, which would only display one comment at a time (and appears to not even be doing that). I would try replacing that view in your dashboard with a deck or card view of comments

Hi @Peter,

Thanks for your response. Changed the view as you suggested but still not getting it to work. Can you look at the app?