Google Booking Calendar & Stripe Integration - Unable to use coupons at checkout

Google Workspace Developers Q&A
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Hello

I am using the Google Booking Calendar with a Google Workspace subscription, and I have activated the integration with Stripe to receive payments.

I need to be able to use coupon codes on the booking check out page to offer discounts to clients. At the moment, it is not possible, and this prevents me from launching campaigns on bookings.

What has been found out with the help of the Stripe tech support team:
The allow_promotion_codes parameter is not being passed through the integration. They told me that the Google Calendar team has the ability to enable promotion codes in the checkout flow

They also told me to refer the team to the following technical documentation
https://docs.stripe.com/billing/subscriptions/coupons#add-promotion-codes-to-checkout

This issue was flagged also on the Google Calendar Community Help Forum

Generally speaking, according to my experience, coupons created in Stripe are usually assigned to a product / payment link. Currently it is not possible to see - in the Stripe back-end - the booking(s) that have been created from the Google Booking Calendar. So, even if I create a coupon, I cannot connect it to anything.

I have an open ticket with Stripe, and they are encouraging the Google Calendar Team to reach out directly. They said that they can coordinate with the Google Calendar team to address any technical questions about enabling promotion codes. I can provide the ticket no., if someone from the team reach out to me directly.

On a side note, I also sent out a feature request to be considered some months ago and I have been in touch with the Google Workspace support team regarding this. After quite a few back and forth, they told me to come to this forum and write here about this issue.

I am not a developer, but I do hope someone from the team will consider this :slight_smile:

Thank you
L

1 Like
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I appreciate your work on this. I just submitted feedback for the same issue. Based on other forums, it seems this issue has been flagged by customers for at least two years (see: How to enable Promotional Code on Google Appointment Stripe Checkout - Google Calendar Community ). It’s frustrating to hear that this remains an issue. The use of promo codes in my Google Calendar / Stripe integration is important to me, so much so that if the issue is not resolved soon, I will need to seek products from a competitor. Any outreach from the Google team on action taken and timeline on results would be appreciated.

1 Like
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Hey Adrian,
Thanks for the feedback.

It’s indeed quite surprising that this issue was flagged by several users over two years ago and still hasn’t been addressed. I think they’re missing the point that this isn’t just about bookings — it’s also about being able to serve clients as you would on an e-commerce website.

In other words, you need to be able to offer commercial deals or incentives to encourage individuals to book or purchase a service or product.

I really hope they’ll listen. In the meantime, I’ll also look into some alternatives.

L