Question: How can I create a different view in the application that will be available only to technicians? In other words, I want technicians to work from within the application rather than going to the spreadsheet to retrieve details and update the status of the request. I am very new to AppSheet, so the more you dumb it down for me the better
By setting a “show if” condition on the View that returns true if the current user, identified by USEREMAIL() in conjunction with a users table, is a technician. As well as setting the show if for the other views to only show for those identified as teachers.
Do I understand correctly that for this solution to work, a user will need to sign into the application to access certain views?
Is it possible to keep the application open to anyone to submit the tech ticket while giving technicians an opportunity to sign in to get access to a restricted view?
If you want to authenticate some users and not others, you could create two apps both connected to the same data source.
In any scenario, if you haven’t already, you definitely need to think through your account’s AppSheet plan and whether it is for public apps (pay per app) or not (pay per user).