Dialogflow cx v3 detect intent returning event handler not defined

Hi, I am getting this error in some detectIntent requests: No handler is defined for the event.

Example:
In this page, trying to call the register_finished event:

In the conversation history, we can see that the user was in this page when the request was made:

Conversation Id: “070077b0-9673-11ed-990e-bf1f225bb3df”

ps: in other pages this error also happens sometimes

Hi, It appears that there are various factors for triggering this error. (Naming mismatch, Having another session open while using the same flow… etc) I would suggest to contact Google Support [1] to further investigate this concern as it is not recommended to share some of the project details in public for investigation.

[1]https://cloud.google.com/contact

Hi,

This error usually happens because you are trying to call an event using detectintent inside a context where it is not defined.
Probably your session moved to a flow where you did not define the event “register_finished”.

Hope this helps!