Hey all - curious if anyone has successfully implemented or has a video/tutorial around data store and data filtering, as described at the bottom of the documentation for data store agents in dialogflow cx
Specifically, the documentation indicates that “certain data stores available for queries, depending on session parameter values. For example, you may have unique data stores for product categories. To accomplish data store filtering for product categories” and to use session params, condition routes to page that has the desired data store handler, and then transition back into the calling page. Our understanding/use case would be to enable pulling from a different, unstructured cloud storage-based data store, such as for an internal staff knowledge base tool for general information and then dropping into a more specific page for specific program or department information not germane to all staff, but only to certain lines of inquiry.
We’ve been able to handle the session parameters and transfer to a page, but we have not been able to get a different data store handler (such as a different unstructured data store source from a cloud bucket), to “stick” nor have we seen any indications the agent is calling the other data store instance.
Just curious - we’re novice and learning - thanks to @xavidop for the vids - those have a been a huge help in getting us started!