Could not find row with key

AppSheet AppSheet Q&A
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1

Hi everyone,

I turned on Auto-open in form.

When I click save first item, it open the form but with the “Could not find row with key” error as shown in the 2nd photo. Could you advise me how to solve it ? Thank you.

kvngo94_0-1745812828469.png

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2

Do you have something set in the row key config option on the form view?

Marc_Dillon_0-1745856911265.png
Marc_Dillon_0-1745856911265.png714×463 32.4 KB

3

Hi Mark

I’m using system generated form.

kvngo94_1-1745887396781.png
kvngo94_1-1745887396781.png400×362 7.9 KB

4

I have seen the same error on my app whereby I am Auto-Reopening.

If I leave it long enough to finish sync it refreshes and works… It needs to be checked yes, I have not personally checked if it’s the “allow drawing” feature or “new mobile framework” causing this…

My form is an ID and a picture coloumn…

Screenshot_20250429_102140_x1Trackmaster.x1Trackmaster.jpg
Screenshot_20250429_102140_x1Trackmaster.x1Trackmaster.jpg1080×2340 53.9 KB

Screenshot_20250429_102152_x1Trackmaster.x1Trackmaster.jpg
Screenshot_20250429_102152_x1Trackmaster.x1Trackmaster.jpg1080×2340 52.4 KB

Screenshot_20250429_102155_x1Trackmaster.x1Trackmaster.jpg
Screenshot_20250429_102155_x1Trackmaster.x1Trackmaster.jpg1080×2340 114 KB

5

Hi, just wondering if you ever resolved this?

6

Turning off New mobile framework (preview) worked for me.

7

As of September 6, 2025, it still does not work, and it is the new framework.

8

Thanks for calling it out. A bug had been filed but hadn’t been prioritized yet. A fix should be coming within the next few days.

9

A fix has been released, please let me know if you continue to see this error.