Conversational analytics / gemini token usage data

Looker Q&A Looker
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1

Hi,

I’m using looker (original) version 26.12.7 and can see from the release notes that a preview feature toggle for "Conversational Analytics Observability" should be available to switch on and show the input and output token usage in the system dashboards for CA agents. But there is no toggle on my version of looker. It would be really helpful to estimate the potential future bill once tokens are no longer unlimited in a month’s time.

Please can you advise if I’m missing something, or if not when it will be released please?

Thanks,
Tom Canter

2

They’ve since added the following note to the release notes:

Note: The Conversational Analytics Observability preview feature is temporarily unavailable. You can still monitor Conversational Analytics engagement on the Conversational Analytics System Activity dashboard, but metrics on token usage are not available. This item was updated on June 29, 2026.

This seems to happen quite often now - they row back a feature from a release (same thing happened with dashboard agents).