I have two Google Cloud accounts, a business/organisation account, and a personal account. The business account is absolutely fine, but I’m having issues with my fully-activated personal account.
With a little effort, using my company account I can successfully instantiate a VM with a T4 GPU. But, I cannot do the same with my personal account. I’ve been trying for hours, and instantiating a GPU VM in the Console web browser platform always fails. The Google rep for my company said personal accounts go through an Account Manager check when GPUs are requested to prevent potential abuse. That’s when our conversation stopped because it wasn’t concerning the business.
Can a personal account ever access GPUs? And if so, how do I convince Google Cloud that my intentions are good? I am an avid computational chemist, and I self-publish home-brew studies when I can. The GPUs will be used to run protein simulations.
By “fully-activated personal account”, do you mean your personal account has billing enabled?
Just FYI, if your account is on free trial, you won’t be able to add/use GPUs with your VM. You may view the full coverage here - 90-day, $300 Free Trial offer.
At any point during your Free Trial, you have the option to upgrade your Cloud Billing account. This upgrade ensures that your resources continue to operate without interruption once the trial period concludes. Additionally, upgrading your account may be necessary if you’re interested in accessing features not covered by the Free Trial, like GPUs and Windows servers [1].
Hi @lawrencenelson , may I ask one more thing about this please? With free trial, can we use the VMs which have GPUs automatically attached(A3, A2,G2 series)? Thanks a lot!
I am experiencing the same issue. I have a private account that has billing activated and that i have already paid bills for.
I have a quota for 1 T4 GPU, but I have not been able to create an VM instance with it attached. I tried a large number of regions across EU and US, and the creation always fails with a message that the GPUs are not available in that region.
In addition, i couldn’t find any way to inspect the amount of available GPus of any type, that would allow to debug this problem, or identify a different configuration that could be created.
Can one even access GPUs from a private account? I have had this account for years now, I recall this was not a problem a few years ago.
I have the same issue. Full paid account can’t get a T4 gpu instance after 100’s of tries in every region. Had the same issue with azure and AWS. None of these companies want to cater to the little guy.