Can not signup in Google workspace

Hey All,
One of my Team members has been assigned to set up Google Workspace. and the guy has done it for the wrong admin email. This is why when he identified this issue, he wanted to change the email and add the correct one. But he saw it was not possible. Then, he wanted to register the workspace again with the same domain and correct email, but the system was showing that the domain name already existed. Then, he decided to delete the domain from the account so that it might be available to register again. Then he added a payment method, and when it opened the option to delete the domain, he did. but the domain can not be registered again.

Google says it: Sorry, we can’t complete your sign-up Google works hard to keep spammers from using Google Workspace…etc

The domain is new, and it’s our brand name. We decided to use Google Workspace, and it’s now not letting us sign in, which is pretty frustrating. I have waited a week and tried, but it still shows the same error message. Google can’t let the signup in. Any suggestions??

Sincerely
Amjad

Check out all the various options for recovering admin access to your Google Workspace account at https://support.google.com/a/answer/33561?hl=en.

There are a number of options there including getting in touch with support as well as technical methods to prove to Google that you own your domain name and should be allowed to access the Workspace instance.

Hope that helps,

Ian

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