Hi guys,
I’m facing an issue where a bot with a wait duration doesn’t fire.
Currently set to the minimum wait time, “000:05:00”, if I test the bot, it works correctly. But if I wait for the wait timer, it gets stuck in a pending state.
What have I missed?
I have experienced this issue myself and recently heard from a client just last week experiencing the same issue. I believe it to be a bug in the Wait process. Please report it to AppSheet support (see below). Has anyone else been successfully using the Wait for 5 min duration?
Hi John,
Does it work for you when you increase the wait duration to 5 mins and few seconds? or is it the same? Thanks.
I have increased the wait time to 5:30, and then 10:00 and have the same issue. Do we know what the safe minimum is?
Escalated.
Has anyone else opened a ticket for this? I talked to my client who opened a ticket 4 days ago.
Anyone having success with Wait using duration?
No luck
tried many times but still not working
Please contact AppSheet Support for help with this.
Hi abood89,
Did you try executing the bot recently? We have fixed the issue around last Thursday.I just want to confirm that you are facing the issue after we fixed it. If you haven’t tried recently, could you please give it a try and let us know the results.
Thanks!
worked.. I gave delay of 7mins. Haven’t tried any other time-period though.
Mine is working. A gave a delay of 7min. Haven’t tried any other period though.
Hi
I tried it today and i contacted appsheet support regarding this issue
tried 5 and 5.30 did not work i will try 7 and see if that work thanks for info
Hi again
this is the error im getting in the monitor
Name
New process 7
Created TimeStamp
5/16/2022 7:01:10 PM
Status
Error
Current Step
New process 7-returnStep
Error Message
Error encountered in step with name [Delete excel file]: Error: Access denied:AppAuthorizationFramework.AppAccessDeniedException: Access denied for authentication provider: google
Execution Time (In seconds)
656
Update :
I tired so send a notification while using wait bot and it worked. However when i tried to execute an action using wait bot it did not.
Were you able to find out the issue on this? I have the same issue and could use the fix. Any luck?
I did not test since it took the support sometimes to get back to me so i make some changes to my app to work without wait bot. However support contacted me back and they said the issue is fixed but still did not test it
As of yesterday it appears the Wait bot queue has been cleared. Shawn mentioned there is definitely some work to be done with the feature.
FYI.
This is not working still/again.
I opened a ticket yesterday. I was told this is a known issue.
Its now 15 Feb 2024 and I’m having exactly the same problem!
