Hi everyone,
We’re currently facing an issue with one of our customers involving our Google Classroom integration. After creating an attachment through the integration, students from this customer are unable to access it. It appears that Google Classroom is not appending the login_hint query parameter, which is causing issues on our side.
According to the official documentation, the login_hint should be included if the user has granted the required scopes. However, for this particular customer, the parameter seems to be missing entirely.
We’ve been trying to replicate the issue in our sandbox by removing scopes or adjusting configuration settings in the Admin panel, but without success so far. We suspect there may be an admin-level setting that’s limiting the scope, as the issue only affects this one customer—everything is working as expected for others.
Has anyone encountered a similar issue or found a workaround? Any insights or suggestions would be greatly appreciated.
Thanks!