Website is down. There has been a critical error on this website.

Google Cloud Compute Infrastructure
1

Hello Community,

i really need your help. I’m hosting my wordpress website at GCP. Machine Type: e2-micro

Since yesterday my website is down and i get the following error when trying to open my website.

There has been a critical error on this website.

Learn more about troubleshooting WordPress.

the Wordpress admin page is also not accessable. I already resterted the VM, but it didnt help. Do you have any idea what else can i do? i have a guess, maybe it relates to one of the plugin i use, but how can i chek it, if i can’t access to the Wordpress admin.

Please help me, Thanks in advance

BR

Treze

2

Hello @trezejuve ,

Welcome to Google Cloud Community!

Can you please be a bit specific with the error you encountered? It would be useful if you can post the error message given or provide the logs. Thanks

3

Hello @trezejuve ,

You can try to expand your machine resources to have your website running again.

You can follow these steps to increase your machine capacity:

  1. Before restarting your vm instance, please make sure your IP Address is static.

  2. After securing the IP Address, kindly create a snapshot of your vm instance as backup.

  3. In the Google Cloud console, go to the VM instances page.

  4. In the Name column, click the name of the VM for which you want to change machine type.

  5. From the VM instance details page, complete the following steps:

    1. If the VM is running, in the menu at the top of the page, select Stop to stop the VM.

    2. To edit the VM, click edit Edit.

    3. In the Machine configuration section, select the machine type that you want to use, or create a custom machine type.

    4. To save your changes, click Save.

    5. Restart the VM.