Urgent Support Request – AppSheet Platform Access Issue

AppSheet AppSheet Q&A
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Hello,
I am an active AppSheet application developer, and as of today (April 15, 2025), I am unable to access any of my applications through the platform. This includes both the app editor and all deployed apps. The system is currently displaying repeated sync failures and access errors across all projects.

The error messages frequently include phrases such as “Google Drive Rate Limiting Exception” and “docid=Unknown,” which strongly suggest that the issue lies not within the applications themselves, but rather with the AppSheet backend or its integration with Google Drive.

As these applications are actively in use, this outage is directly impacting end users. I kindly request that this issue be investigated and resolved as soon as possible.

Thank you for your support.

Best regards,
Bedirhan Baybas
Application Developer

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@baybasbedirhan This should be resolved by now..

Report given was:

AppSheet experienced rate limiting from the Sheets API from 12:30am-2:30 am Pacific. Apps backed by data in Sheets were seeing errors during this time. The issue has now been resolved. We were unable to post this incident to Cloud Status this morning. Better external comms will discussed as part of our internal postmortem process.

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