Urgent: All bots disabled across my account after execution errors during testing

AppSheet AppSheet Q&A
1

I am a Plan Core subscriber (Account ID [PII Removed by Staff]) and I am experiencing a critical issue. While testing a new automation bot, I had several execution errors in a row. Immediately after these failures, AppSheet disabled all bots across ALL my applications.

My apps are in “Prototype” mode for development purposes and I am the only user. Despite being a paying customer, I cannot re-enable any automation; the toggle switches are greyed out and won’t stay active.

This is stopping my development workflow. Could you please check my account ID (PII Removed by Staff) and reset the automation service for me?

4

Attn @Jose_Arteaga @Shourya_Tomar

5

Since you are paying customer, you do have AppSheet Support available to you. I would definitely open a Support ticket to AppSheet and NOT rely solely on this Community forum for a response! AppSheet is not always present here!

6

Hello @David_Martín, you can raise a support ticket for this issue and share the ticket ID for further following up on the matter.