Hello,
I have upgraded to AppSheet Core, but my account is still being treated as a free user and my access to my apps have been blocked.
I have tried clearing the cookies/cache for the site, logged out and back in, refreshed the page multiple times and yet it still is not updated my status.
Even in the admin tab of the account page says that I have AppSheet Core.
Please contacts @Jose_Arteaga , @Shourya_Tomar
Thank you so much @Syamsudin.
Hello @Cameron_Dawkins, Welcome to the community!!
I will be sending you a personal message to gather more information.
Closing the loop on this…
The system is now reflecting the account upgrade after correcting the billing issues.
@Cameron_Dawkins, welcome to the AppSheet community!
@Jose_Arteaga @Shourya_Tomar Please correct the solution. Shourya’s post is not a solution.