Hello AppSheet Team,
I need help contacting the AppSheet Billing team.
I am trying to request a one-time courtesy refund for my most recent AppSheet Core subscription charge.
Account: (PII Removed by Staff)
Invoice: #2473-6556
Billing Date: July 1, 2026
I have already downgraded my account to the Free plan and removed my payment method.
Google Play Support confirmed that the payment was processed directly by AppSheet and advised me to contact AppSheet.
The support email redirects me to a support form, but the support form redirects back to the Help Center, so I cannot create a support case.
I am not asking for a refund through the forum. I only need help contacting the AppSheet Billing team or having my billing request forwarded to the appropriate team.
Could someone from the AppSheet team please assist me?
If this is not the correct place for billing issues, could a moderator please direct me to the appropriate AppSheet support channel?
Thank you.