This usually happens in Looker when the underlying field types are defined as string rather than number in your LookML model. The “Total” card will concatenate string values instead of performing numeric aggregation. Check the field definitions in your view file and ensure the type is set to number (or the appropriate numeric type) and that measures use sum or another numeric aggregation. After updating the LookML, run a content validation and refresh the explore to confirm the totals calculate correctly.
Sorry for the trouble. I am unable to reproduce the problem. Does this happen on multiple reports/charts/data sources or is it isolated to a specific instance?
If you can create an example report that demonstrates the problem and share it here, that would be helpful.