System generated Action, shows on desktop but missing from mobile

I have a System generated action “Add” which shows as a large “+” on the appsheet.com view of the mobile device, but doesn’t actually appear on the mobile device.

It doesn’t matter whether I select Primary, Prominent or Inline. It never shows on the mobile (Android) devise. All other functions work beautifully.

There could be a few reasons why. It would help if you can show the views where it appears and where it doesn’t - at least as a starting point.

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The action can be seen here ( the white on green “+” in the bottom right corner).

On the actual mobile app, it’s just not there.

And this settings for it ….

Ok, well I was hoping to see if this was a Dashboard view or not and an example of what you are comparing to which would help eliminate some things.

Here is what I would check:

  1. If it is a Dashboard view, make sure you have turned on the “Show primary actions in Dashboards” setting. See image

  1. Do you have the new Mobile Framework setting turned on? (see image) If so, try turning it off. If that resolves the issue then this should be reported as a bug on the thread announcing the new mobile Framework. NOTE: you should NOT plan to deploy apps using these Preview items. They could be making changes that affect user experience.

  1. Any custom Behavior criteria added the ADD action itself - not shown in your screenshot?

  2. Is there a different view used on mobile than in Desktop? Could it be using a Slice that doesn’t allow any actions??

I hope these help!!

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