Sync issues when a new column is added to the app

AppSheet AppSheet Q&A
1

Hi All,

I’ve build an app which is in production. Recently I made a change to the app, added a new column to the table and made a stable version of the app.

Few of the users never closed the app and were on the older version of the app. So all the work they did on the app never got sync to the database.

Is there any way we can avoid such situation. For instance force logout users or tell the users they are on older version of the app.

Thanks,
Mayur

2

Hi @Mayur_Vaikar

You may want to check that to avoid this situation in the future:

3X_d_4_d4955d79a812ad721f1ec357dc589305868fdf07.png
3X_d_4_d4955d79a812ad721f1ec357dc589305868fdf07.png901×385 32.5 KB

Also, please have a look there:
Section “Recovery Mode”:

EDIT :

Mayur_Vaikar:

For instance force logout users or tell the users they are on older version of the app.

You can’t force them to log out, however you can use the broadcast notification in order to inform them they need to sync their app to get the latest version.

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