All our apps have suddenly sync issues today. Among all users. 10 different apps. We use SQL (microsoft running on Google Cloud). We have no issues accessing MS SQL server on other software. The sync issu on appsheet is unstable, somtimes it works. But mostly sync error. Her is the error message. We are totally lost here…
@Adam_Stevens is this related to issues from last week? We have a customer storm of complains now…
Same, from last week!
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Maybe all the AppSheet server IP addresses are not registered in the SQL Server Firewall.
https://support.google.com/appsheet/answer/10104492?hl=en
When you can use it normally, you are accessing from the registered AppSheet server IP.
When not available, that AppSheet server IP may be blocked by the Firewall.
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Please contact AppSheet Support for help with this.
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Thanks @takuya_miyai . I did now. Approx 10 IPs were missing in my list. I somehow do not think this caused it, as the problem occured suddenly for all apps and users. Let’s see.
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Hi @KON_TROLL
The IP address of the AppSheet Server will be added from time to time.
(They are announced in advance with a grace period).
I am also using Cloud SQL and one day Sync started succeeding and failing.
It forgot to add the new IP.
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Gotta love issues constantly popping up and not being resolved. Definitely regretting not having migrated away over the last couple years.
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