Suggestion: Different questions category for blocked apps or payment failures

AppSheet AppSheet Q&A
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1

Hi @Jose_Arteaga / @Shourya_Tomar ,

It sounds that of late the number of posts about apps blocked due to user limits increasing or payment failures have substantially increased. In today’s screenshot of the latest posts, as shown below, almost 70-80 % posts relate to that.

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  1. I had earlier requested for a soft constraint for number of users in prototype mode. The addition of users needs to be done anyway one by one in the app. When the app owner / coauthor is adding a 9th user, the app editor can start showing a warning message something like that the app owner account is approaching the users’ limit and addition of 11th user will block his / her entire account.

  2. If the queries related to blocked apps and payment failures continue at this rate, it may be good idea to evaluate if there can be a sub-category called “Restarting blacked apps and AppSheet subscription payment requests” under say “AppSheet Q&A” category.

2

Hello @Suvrutt_Gurjar, Thank you very much for your suggestion. We will review this feedback with our internal team and will ensure you are kept informed of any updates.

3

It won’t work. I’d expect these posters aren’t looking for the right forum, they’re just picking the first one.

4

Hi @Jose_Arteaga ,

It sounds that the posts related to blocked apps continue at a substantial rate. As requested earlier too, request you to consider a sub category for these questions. These “app blocked” questions almost always need your or a Google’s staff’s response.

This will also help to keep the technical or similar platform related questions more in focus for other community members.

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