Could someone please help me? I’m using a bot to create PDF files of quotations. The PDF files I created up until yesterday open normally, but the PDF file I created today displays HTML and won’t open. However, it is created and can be opened directly from Google Drive. I haven’t changed any set…

Please contact Support for help with this if you haven’t already.

Thank you, @Steve . I inquired about it, but unfortunately, it seems there are no experts available to answer, and it will take some time. It’s frustrating because the entire company uses it every day.

Hello @Maki , I found a post that I believe reflects the same issue you have and how they resolved it: [image] Suddenly I can not open PDF files generated from bot AppSheet Q&A Hi, Suddenly it stopped working and I can’t open the pdf. I’ve checked but I can’t…

Please post a screenshot of the HTML and the complete configuration of the task that generates the PDF.

Thank you, @Steve and @Jose_Arteaga , for your kind assistance. I haven’t changed any settings since checking this issue yesterday, but I was able to open a PDF file I created today without any problems. However, the file I created yesterday still won’t open. This doesn’t seem to be an issue with …

[image] Maki: However, the file I created yesterday still won’t open. Have you tried re-generating this file? There might have been a one off or temporary issue that corrupted that particular file.

Thank you, @WillowMobileSys . Due to a rule issue, I cannot recreate the file, so I will try copying the app and then recreating it. Incidentally, it’s still unstable today; some files open, but others don’t. Also, I received the following message from support: Our engineering team is currently i…

@Maki Did you ever get a resolution to this?

Hello, @Steve It’s still unstable, working some days and not others. I received the following message from support last week: I am reaching back with good news. The product engineering team has identified the issue and is working towards a resolution. No ETA has been provided, however the fix wil…

Hello @WillowMobileSys I tried regenerating the PDF file that I couldn’t open from the copied app using the bot, but the same problem occurred and it still wouldn’t open.

Suddenly today I can't open PDF files

AppSheet AppSheet Q&A

Jose_Arteaga June 16, 2026, 4:47pm 4

Hello @Maki,

I found a post that I believe reflects the same issue you have and how they resolved it:

Let me know if this helps please

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Suddenly today I can't open PDF files

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