Hi AppSheet Support Team,
I am writing to request a cancellation of my recent subscription and a full refund for the latest charge.
Unfortunately, my company’s reimbursement policy was recently updated, and I can no longer claim this expense. As a result, I need to terminate the plan immediately.
Could you please assist me with the cancellation and the refund process?
Hi @Patcha_Ch
Please contacts @Jose_Arteaga , @Shourya_Tomar
@Jose_Arteaga I can not find the contact, please help to contact me.
@Syamsudin please help to support me
Hi @Patcha_Ch
Yes, just wait, maybe you will be contacted later.
Hey just an FYI- Did you think about reaching out to Google support directly from the account Your subscription is attached
I had a similar issue with this last year and Google workspace support was able to cancel it and refund me.
Could you help find someone to find the solution for me? @Syamsudin
Hi @Patcha_Ch
Hi, I’ve given the information but haven’t received a reply yet.
Thank you for your reply. I look forward to hearing your feedback. @Syamsudin
Any update? @Syamsudin
Hi @Patcha_Ch
If there is an update, usually the answer is directly here like this: App blocked stating "App is blocked because an account update is needed." Already purchased the Publisher pro and still having the error! - #7 by Shourya_Tomar
You need to contact Support directly. @Syamsudin, while a helpful community member, is not an employee of Google.
Hello all,
My apologies for not replying sooner, I was out due to a family matter.
@Patcha_Ch, I will be sending you a PM shortly to gather more information.
Closing the loop on this.
After the required approval, we have processed the refund for @Patcha_Ch.
Please let me know if there is anything else I can do to help.
Thank you very much for your support