Is there a way to trigger a SMS without using Twilio? We already have a VOIP provider in RingCentral in addition to all the Google services we receive with our Business account. It just seems like there should be some way to have the app send SMS without needing another paid account. I just can’t figure it out.
I’m unaware of another option. Note, though, that you can configure an automation to reach out to any service on the internet that you have access to. If your service has an API, you should be able to use it from AppSheet.
I ended up using a serverless function that triggers on a webhook and connects with our SMS provider through their API. That way I could avoid extra backend complexity and save money./2
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Nicely done! Thanks for letting us know!
Can you show us how you did it? I’m using twilio right now which works great but it’s getting expensive.
I ended up switching to SMS.To because I needed more control over message delivery times and better tracking for text messaging. I noticed that some platforms didn’t handle delivery receipts very reliably, especially on international routes. Also, pricing wasn’t as predictable as I expected once I went past a certain volume. So far, the change helped clean up my code too since the API integration was simpler in my setup.
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