Send an Email Workflow not sending email when I include attachment template

I tried having an Action that will trigger Send an Email workflow whenever I add an Email add to a form. It is working and sending an email if I only add an Email Body and not an attachment Template.

If I put Attachment Template (PDF) via Create, the workflow seems not functioning. The tables are being updated but I am not receiving any emails from the workflow.

Welcome to the community @Lemuel_Del_Rosario

Various things to check:

  • Save your change
    If you dit not save:

    3X_b_2_b2973ac5023797fe2cb58dad09972f2ce0e0ccd3.png

    if you saved first ():

    3X_e_1_e183e510e6b926652e4043858cf7973e83c49bdb.png

  • click on the “Create” button

  • Save

  • you should have that:

    3X_4_f_4fc6b47186d573921e1dd8e545539befa1082a4e.png

If you followed all these steps first, you should be ok.
Remember to Save after every step.

If not:

2 Likes

I just tried testing the workflow and I already found out the problem. I forgot to put the reference in the template! Silly me. Thank you for suggesting to test the workflow!

3 Likes