The particular issue has only occurred twice, each time for a different user and two different applications. The issue occurred while running the relevant applications in Chrome browser.
Description of the issue:
- While performing different actions that may result in adds/deletes/updates, pending changes are stacking up as indicated by the number bubble located by the ‘sync’ button in the top right corner.
- Normal behavior is that the number counter decreases as ‘transactions’ are being persisted until no transactions remain and data/VCs are being updated against the server and then reflected on the client.
- While the transactions are being closed out, user leaves the browser tab active, however may open other software or windows on their computer.
- User may not return to the active browser window until later or even the following day.
- User notices that there are still pending changes as indicated by the number bubble over the sync button.
- User clicks on the sync button to force a manual sync.
- User then is redirected to the Appsheet login screen and has to log back in, at which time the pending changes are then persisted.
First off, has anybody else experienced this recently? Is anybody aware if this problem might already have been reported to Appsheet support?
For my specific use case this is problem because: During the first occurrence of this, a user made approximately 80 data changes on one day and did not realize the changes did not persist to the server until later the following day. This resulted in approximately 20 automated emails being sent to other users via an automation. If the changes had persisted, only about 5 users would have received these automated emails. Seemingly the changes did not persist to the server because the user was logged out in the background and this did not reflect on the client until a manual sync was initiated.
Anyways I look forward to what the community might have for feedback regarding this issue. Thank you for listening.