Prototype app blocked and Cannot load

Hello,

My AppSheet prototype app has been blocked and is currently showing the following message:

“Unable to fetch app definition. Your app is blocked because a plan update is needed.”

This app is mainly used for testing and development purposes.

The error started appearing after I tested an Automation workflow. However, I have already deleted the automation, but the app remains blocked and I am still seeing the same message.

Could anyone advise what might be causing this issue and how I can unblock the app?

Thank you.

Hi @shazarif_afwan

Please contact @Jose_Arteaga , @Shourya_Tomar

Thank you so much @Syamsudin.

Hello @shazarif_afwan, Welcome to the community!
I will be sending you a PM to gather more information.

Hello @shazarif_afwan,

I can confirm that your account has been unblocked as I have applied a workaround but I can only perform this action for a limited number of times.

Please do consider purchasing a subscription, there are plans as low as 5 USD a month/user and it gives you access to further services and advanced automation features.

Thank you very much