Prototype app blocked after exceeding 10 users - Already reduced back to 10

AppSheet AppSheet Q&A
1

Hello AppSheet Support Team and Community,
My prototype application has been temporarily blocked because we briefly exceeded the 10-user activity limit during our ministry’s testing phase.
I have already resolved this by removing the extra user and strictly limiting our sharing list to 10 active users. However, the block is still active.
Could you please help us by manually resetting the activity counter for this application?
Thank you so much for your support!
Best regards,
Leandro T

6

Attn @Jose_Arteaga

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Thanks @Steve!

Hello @Louvor_IPC,

Welcome to the AppSheet Community!

I will send you a PM to follow up on this.

10

Closing the loop on this…

I have implemented a workaround for @Louvor_IPC’s account. Note that this is something I can do a limited number of times.

The invitation is to purchase the appropriate subscription based on the features you require. You can opt to purchase an AppSheet Starter, Core or Enterprise license. Please visit the What subscription is right for me? page for more information on this.

Last but not least, I invite you to be an active part of this beautiful community. There are many very knowledgeable members - including you - who are willing to share their experience with AppSheet.

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Thanks, @Jose_Arteaga!