Hello, I am an AppSheet developer currently using the free plan. My app has been blocked because more than 10 users logged in using their email accounts. However, I did not add any user emails in the sharing menu. In sharing menu is only 1 registered admin user email. I designed the app not to require an email login, relying instead on user settings (guest mode); yet, some users inadvertently logged in using their email accounts.
Please help me restore my app and remove that list of user emails.
My app name: (PII Removed by Staff)
(PII Removed by Staff)
Hello @Laptop_SU-GUS,
Welcome to the AppSheet Community! I invite you to keep coming as there is always a lot to learn here.
Please note I have removed the Personal Identifiable Information (PII) included in the post. I invite you to review the Community Guidelines for more information. As of now, I have temporarily unblocked the account but please note this can only be done a few times.
The invitation is to purchase the appropriate subscription based on the features you require. You can opt to purchase an AppSheet Starter, Core or Enterprise license. Please visit the What subscription is right for me? page for more information on this.
I noticed the app has received a very large number of Monthly Unique Users, please note that the monthly users count starts the moment the app is created.
If the app was created on August 17th, the system will count unique visitors from this date until September 17th. On this date, the counter will reset to zero.
Once the application is deployed, it will be necessary to have a license per user. For more information on how to control access to your app, please refer to: Share: The Essentials.
Based on your applications, you could select a AppSheet Core and check the User Pass option for as low as 5 USD / month per user.
Finally, you can find a list of FAQs here:
Let me know if there is anything else we can help you with or if we can close this thread.
Thank you for your response and assistance. I thought there were no limitations in the free mode. I tried to upgrade yesterday, but the transaction process failed.