ok thnkss
Aurelien:
@WillowMobileSystems any idea of what may go wrong here ?
Itâs still the case that on a NEW Order, the Order Details are not showing on the generated template? Correct?
The issue, I think, is not related to the values and how they are updated (though that is a concern for accuracy). The issue is more how the automation is being triggered.
In the article I supplied above, you would have needed to follow it through (I didnât have time to drill in when I posted before).
But if you did follow-it through you would have come to this article below. In this article youâll want to refer to the section called âSending Email Only After Adding a Parent Record and All of Its Childrenâ. Again, it is focused around sending of emails but it really applies to any automation that needs to be triggered only after the Parent and ALL its children are added. Follow the directions there, adjusting for your specific use case.
If you have additional questions about any of it, just ask.