OAuth verification stuck on "Homepage requirements" — issue resolved, no Trust & Safety email ever received (PII Removed by Staff)

Hi,

Our OAuth verification is blocked and we cannot find a way to move it forward.

Project ID: (PII Removed by Staff)
Homepage: (URL Removed by Staff)
Requested sensitive scope: …/auth/contacts
Last review: 6 August 2026

Current status in the Verification Center:

  • App functionality: approved
  • Branding guidelines: approved
  • Homepage requirements: FAILED — “Your homepage is protected by a sign-in page”
  • Privacy policy requirements: in review
  • Minimum scopes: in review

The homepage issue has been fixed. (URL Removed by Staff) now serves our public
product page directly: it does not redirect to any other URL, it does not
require sign-in, it describes what the app does and why we request access to
the user’s contacts, and it links to our privacy policy. The sign-in page now
lives on a separate URL.

The Verification Center tells us to reply to the email thread with the Trust &
Safety team once the issues are resolved. We never received that email. We have
searched all project owner and editor mailboxes, including spam, for messages
from api-oauth-dev-verification-reply and google-cloud-compliance, and there is
nothing. The console offers no option to resubmit or to request the thread
again.

Could you please either re-trigger the review now that the homepage complies,
or resend the Trust & Safety thread so we can reply to it?

Happy to provide any additional information.

Thanks

It sounds like the main issue is no longer the homepage itself, but the lack of a clear way to restart or continue the verification process. Since the homepage requirements have been fixed and the app functionality is already approved, resending the Trust & Safety thread or providing a manual resubmission option would make sense. Hopefully the verification team can clarify the next step and get the review moving again.