OAuth branding verification stuck — app name mismatch fixed, no Trust & Safety email received (PromptUp)

Project ID: (PII Removed by Staff)

App Name: PromptUp

Homepage URL: (URL Removed by Staff)

Issue: OAuth consent screen verification is stuck on “Under review” with an “App name mismatch” finding (“The app name shown on your OAuth consent screen does not match the app name on your homepage.”). We’ve updated the homepage so “PromptUp” is now the primary H1 heading, with the app’s purpose clearly described directly below it, and confirmed the fix is live on the rendered page (not just the title tag).

Problem: The Verification Centre instructs us to reply to a Trust & Safety email thread, but no such email was ever received — checked thoroughly (inbox, spam, all mail) at both the User support email and the Developer contact email listed on the OAuth consent screen.

Request: Please manually re-review the updated homepage and OAuth consent screen, or let us know where the reply should be sent to trigger re-review.

Note: We have not returned the app to Testing mode, as that would withdraw the active verification request.

Thanks in advance.

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