Not appearing the graphics when I download via PDF

Hi everyone,

I’ve been having some problems exporting my project to PDF recently. The graphics that contain my questions and the gauge aren’t appearing. It was working perfectly a few days ago, but since last week it hasn’t worked anymore. Does anyone know what could be happening?

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Several different Community Visualizations stopped being exporting after the 16th of October. The schedule reports show a grey or white background instead of the rendered Community Visualization. This also happens when exporting reports to a pdf-file. I guess the during the generation of the pdf-file, the rendering time for Community Visualization was reduced so that only the background and not the figures are displayed.
Please fix this, is we need to print out the some of our reports.

We are currently facing the same problem. The Community Visualizations stopped working in the pdf-file. A fix would be important, as we use the data to present our weekly report on the shop floor.

We also have this Problem since more than a week. It is crucial to have this fixed for our weekly reporting.

Same here, within the scheduled report, every Community Visualization is an unpopulated grey rectangle, and their functionality is lost when exported to PDF. We need a solution ASAP

  • The Community Visualizations have become unresponsive, appearing as grey rectangles in the scheduled report and failing to load in the associated PDF file.

Same issue here. Is there any information regarding when we shall expect a solution?

I am having the same issue for about 2-3 weeks now as well. Is there a time frame for a resolution?

Well, have been having this problem since september last ..it was okay for a few days mid october . now back to not working

I’m also having problems with Community Visualization; for a couple of days now, I’ve been downloading files and they don’t appear. This only happened with new files, but now it’s happening with old ones too.

Same problem here. Noticed it at the beginning of September

Are you all still having this experience? It’s still very much like this on our side.

У меня такая жэ проблема ужэ вторую неделю, немогу нормально работать с отчотами( Надеюсь что скоро починят и все будет как ранше.