Hello Google Cloud community,
I am seeking guidance on how to properly appeal a billing charge on my Google Cloud account. I have previously spoken with support about this issue, but I need to formally submit a billing appeal and I’m not sure about the best process to follow.
Background:
- I have concerns about specific charges on my recent billing statement
- I have already discussed this matter with support representatives
- I need to understand the formal appeal process
What I need help with:
- What is the proper channel to submit a formal billing appeal?
- What documentation or information should I provide to support my appeal?
- What is the typical timeline for billing appeal reviews?
- Are there any specific steps I should take to ensure my appeal is processed efficiently?
I appreciate any guidance from the community on the most effective way to proceed with my billing appeal. Thank you in advance for your assistance.
Best regards