I’m now lost my almost 10 years data. My VM was deleted by system due to delay payment about 30days. Can I restore that VM? After I paid and re-enable my billing account. My VM was deleted by system.
1 Like
Hello elec2rak,
If billing becomes disabled on your projects, all billable Google Cloud services in the affected projects are shut down. Many services can be restarted after you re-enable billing on the projects, though some services might be removed while billing is disabled.
Removed resources are not recoverable.
Please check this documentation for reference.
1 Like
Mean that GCP is very critical service that will destroy user data every time the delay payment. Why not the system automatically generate snap, images, or anything else before delete VM?
Well, it’s not GC fault. You as a resource owner , are responsible for payment. None of cloud provider will gently generate VM snap or something, because owner might forget pay for resource use. I would even say, that’s pretty normal, that once you not paying, your resources will be deleted.
cheers,
DamianS
Do you ever rent a house, room or condominium? Did they remove, delete or
destroy that property? Google has more resource on hand just auto create
snap shot to let owner backup. Stupid rule and policy waste time to due in
this case finally it can’t not recovery.
Thank you
2 Likes
What a dummy reply.
Hello elec2rak,
Did you manage to solve your problem? This happened to me even though I paid everything before the 30 days expired. This is absurd.
I had the same problem!
They deleted the important project because of the problems with payment.
Absurd! I don’t recommend the gcloud anymore!
I come to this forum because I am desperate. I have two projects (Camunda and Alfresco, a client’s projects) on Google Cloud Platform, the thing is that everything was normal, until it turns out that my bank rejected the payment of the November invoice on December 1, the thing is that it did not I didn’t realize until yesterday that my clients told me they can’t use the systems (they don’t use them very often). Well, when I go to check my account I find out about this issue with the rejection of payments and not only for November but also for December. Well, I read that one of Google’s policies is that they give 30 days to resolve the payment issue if they do not delete the machines (VM), and the truth is I did not realize, nor did my bank notify me that it had rejected those transactions. The fact is that I turn to you to find out if there is a way to recover these virtual machines or if they have already been lost, it does not matter if I have to pay Google to help me and be able to recover these two VMs (Computing Engine). I appreciate your help in advance. 
Uh, this is sad - so they’re very clear on what’s going on here, but those of us individuals who aren’t spending or making them millions are just chopped liver and unimportant.
They realize every cent adds up so they give things in chunks we can afford, but they do not care about us at all.
I’ve had GCP for years, at least 5-10 at this point. I’ve made it through 3 years of committed use discounts, I’ve maintained the service all along.
But recently I’ve had 2 major issues with GCP. The first was with my personal account, where I used the GCP trial and when I went to switch to billing - they had deleted all the stuff I created during the trial. I was extremely disappointed. However, there was a notice that resources established during a trial will disappear if not carried over to a billing account within 30 days.
That made sense, it’s trial resources.
However, now on my business side - I’ve several times over the years had a month where payment declined on one source, and backup was expired, so it suspended me. I got notices, went in, paid up, fixed payment method, and everything was still there.
However, This most recent time. Same issue with billing, but no notification to my personal account (while my business one was seemingly suspended, I wasn’t aware).
I went in to fix billing, it immediately restored the billing account, but everything, and I mean everything, was just plain deleted.
5 years of VPC network modifications, dual stack, tweaked network, several vm instances, instance templates, managed group instances, advanced configurations all working with continuously deployed containers…just entirely deleted.
I really feel like leaving Google at this point. My friend Ahren still has his Amazon resources setup, he’s never paid once in 10 years since he closed the vps service he was using for a GoDaddy site.
I could understand trial resources being deleted in 30 days…I can’t imagine premium resources being deleted even after 30 or 60 days when they belong to a consumer who’s paid for 5 years plus and has always fixed any issues.
That was cheap, and I’m not feeling very appreciated.