My database disappeared. I have the company on pause because of this error. How long will it last?

AppSheet AppSheet Q&A
1

The data has either been deleted or isn’t loading in the Google AppSheet database; I’m getting an “internal database error” when I check the database info. I don’t know how long I need to wait when this happens, but I need it soon—there are many databases involved. IN LATIN AMERICA

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2

Hi @Jefferson_Menjivar

Please contacts @Jose_Arteaga , @Shourya_Tomar

3

Hi @Jefferson_Menjivar

try to see this link Errors with spreadsheets - AppSheet Help

  • Error 401 – this occurs when AppSheet does not have permission to work on behalf of the user.
  • Error 403 (permission denied) – this occurs when AppSheet tries to access your spreadsheet, but the storage provider responds that AppSheet does not have the permission to access it.
  • Error 404 (cannot access the spreadsheet) – this occurs when AppSheet tries to access your spreadsheet but the storage provider responds that no such document exists. Perhaps you have deleted, renamed, or moved the document? Perhaps you never had access to it?
4

Thanks, I solved it by putting two users on the rollout while waiting for the AppSheet database to update, since it was reporting an internal error.

5

thanks again, i’m glad to hear that