Hello @QTH_Ban, Welcome to the community!!
I will be sending you a PM to gather more information.
(PII Removed by Staff) - this is the Email, please check it out
Hello @QTH_Ban , My suggestion here is to contact support so that they can further analyze the situation. Note that it might be the case that support team needs access to your application, you can enable the same following the instructions on this link.
To create a support ticket, please follow the steps below:
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Go to Appsheet help
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Scroll down to the bottom, you will find a box with the following text
Need more help?
Try these next steps:
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At this point you will be redirected to a three steps process in which users will possibly find answers to the query they have. Click Next
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Click Next Step
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Specify your preferred language and either click on Chat or e-mail
I hope this helps!
