Method: projects.agent.restore not working properly

Google Cloud Build with AI Conversational Agents (Dialogflow CX)
1

Hi Team, right now I’m trying to restore an agent using this method.
When I do it from the documentation It works, but when I do it from the curl Google provide, I get the same server response, but the restore doesn’t happen.

Example:

Empty Bot

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Executing from google documentation.

got 200 from server

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And the chatbot was restored with just this test intent.

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then I delete the same intent, and if I call again the method from the documentation will load again this test intent.

Now we are calling the curl, and when executing it, I got the same response format

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but when reloading the bot, the restoration hasn’t happened.
so server response from curl is telling me, the restoration was fine but when loading the bot, it is not.

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Any suggestions?

2

So what you see as a result of your call is a 200 OK and a link to a Long Time Operation. This does not mean that your agent was restored, this means that the long-time operation was successfully created. The long-time operation is the one that imports the agent, you have to query that operation to check the actual status and the errors.

Check these docs: https://cloud.google.com/dialogflow/es/docs/how/long-running-operations

1 Like
3

Hi @xavidop both calls take just 3 seconds. There are not differences between then, just that one is from Google Doc and another is a cUrl

1 Like
4

yup, and that is correct. it creates a LONG TIME OPERATION. You have to check the output of that long-time operation to see why is the import failing: https://cloud.google.com/dialogflow/es/docs/how/long-running-operations

So once you call the import endpoint, you have to call the long-time operation that it returns to check the operation itself.

1 Like
5

I already see that this starts an Operation and won’t send a false even if the import had an error.

So after checking operations, we are able to see the error and fix it after fixing its working fine.

6

that is awesome! so happy that you figured it out!! I’m curious, what was the issue?

7

Credentials, when the OAUTH token was created I was using Dialogflow scope instead of Google Auth in general, so after changing the scope it worked

8

that makes sense! thanks for the input!