Currently, when a user scrolls down a list and selects a specific item to view its details, navigating back causes the list to refresh and reset to the very top.
Ideally, the app should remember the previous scroll position so the user can continue browsing from where they left off. This current behavior disrupts the workflow, especially when dealing with long lists.
Hello @diogo_rodrigues,
Welcome to the community!
Just wondering, is this a behavior you see when using a mobile device? I was not able to replicate it.
Thanks!
Note, it may depend on whether you use the app-provided back button or the browser- or OS-provided back button/gesture.
Hello Jose,
Thanks for the clarification and the note about the back buttons!
Yes, this behavior is definitely what I see when using a mobile device, and I can replicate it consistently.
It happens on both Android and iOS (any mobile OS).
It occurs whether I use the AppSheet-provided back button or the OS-provided back gesture/button.
Crucially, this issue only seems to affect the new mobile template/view in AppSheet. The older template did not exhibit this behavior.
What is Happening:
When I have a long list of rows in a table view:
This happens with every page in the app using the new template. All the data shown is fictional, but the behavior is consistent across all list views in this new mobile template, whereas it didn’t occur before.
I will send a video shortly demonstrating exactly what happens.
Thanks for looking into this!
Video Link: https://youtube.com/shorts/QEU50eKV_N8?si=VDKJyt5xVdkojEzQ
That is interesting!
Let me ask around but it would definitely help if you can create a support ticket at AppSheet Help and I can follow up with them.
@Jose_Arteaga I logged a ticket recently whereby even calendar view doesn’t honour going back properly in new mobile framework, perhaps they need to check if related.
I’ve just created the support ticket at AppSheet Help as requested!
Here is the exact response I received from them:
"We are escalating your issue to our specialist team and we will revert back to you via Email once we have a response from them."
I will let you know as soon as I receive their follow-up email.
Thanks, I’ll check with support team on this and get back to you early next week.
ah! great! Could you share the ticket number? I will follow up on this one as well.
Please let me know if this is the ticket number you were looking for.
[9-6861000039526] Issue with scroll position in the table view
Thank you so much for all the help!
Good morning @diogo_rodrigues and all,
Yes, that’s exactly it. The support team will be getting in touch with you but I will also keep an eye on it.
I’m very hopeful that this bug can be resolved. I’ve been having this issue ever since switching to the new mobile framework. Please keep us updated!