I've sudently received this error

the worflow worked fine and suddenly this error appeared:

Webhook in action ‘Preño’ is attempting to invoke application ‘Milk Factory’ 0d71438b-d5c1-4299-bfdb-0eec4e532a4c but that application does not have an ‘ApplicationAccessKey’.

Cloud services are enabled and I have a new access key enabled, but it keeps showing error.

1 Like

What are you trying to do? What’s the achievement point?

all my worflows sudently stopped working

1 Like

this is one of my actions:

1 Like

Perhaps your Application Access key may have expired and you need to generate and use a new one?

The Application Access Key have expired and a new one was created, but the error persists.

Did you update the key in the workflow as well?

Yes, the new key was added to the header

Sorry, I’m not sure.

Actually, provided you have enabled the API via Manage > Integrations > IN: from cloud services to your app and you use a preset AppSheet API endpoint, you don’t need to specify the Application Access Key AFAIK.

As you can see, I have no headers specified at all and the workflow is working flawlessly.

I followed your guide, but the error continues.

It seems like the system can’t get the application ID.

It seems like the system can’t get the application ID.

What’s the reason for the app giving that “Unable to fetch app definition” error in your screenshot?

I see the same problem and error on a couple of exising apps. @Phil should be expert for this issue.

In the meantime, it could be silly, but I sugget you try another shot by creating a new workflow from the scratch. Just an exactly same workflow. Then close (delete) the existing workflow set up to see how it goes.
This is what I did to clear my issue on my apps.

2 Likes

Roberto,

Click on the “More Info” and it will tell you how to fix the problem.

It will tell you to go to the Manage > Integrations > In tab and click “Create Application Access Key”

1 Like

I just edit an app which have been running for a while and save the edit. And app breaks up with throwing same error. I thing bug is behind.

Creating new access key not solve the problem.

Delete the workflow completely and re-create same report with webhook does not solve the problem neither.

What I did is just completely delete the report from the app to make app up and running.

I did the same, do you know if the bug is already fixed?

1 Like

I dont think the issue is solved, waiting for appsheet team to attend to the case.

3 Likes

Have the same problem. Adding new keys, switching off old keys doesn’t help. After every change in the application need to refresh with Ctrl+F5 twice and errors are dissapeared, but than after next change, again get this errors.

2 Likes

I also have the same problem, nothing help, only double reloading after each change

2 Likes